Delivery
United States
Shipping within the United States takes up to 5 business days depending on location. We offer free shipping on orders over $80 to the contiguous U.S. We use USPS or UPS for all deliveries. If you have a special delivery request please contact us.
International
Rest of the world shipping takes 7 business days depending on location and pandemic cross border conditions. We utilize UPS for all international orders. We offer free international shipping on orders over $250. If you have a special delivery request please contact us.
Canada
Shipping to Canada takes 7 business days depending on location, but expect delays due to COVID. We offer free shipping to Canada on orders over $150. If you have a special delivery request please contact us.
Most orders are processed within 1-3 business days. Orders placed after 10:30am (PST) on Fridays and over the weekend will be processed 1-3 business days from the following Monday. We do not ship on weekends or holidays. We will always email you an order confirmation with tracking information. Thank you so much!
Refunds and Exchanges
Due to the nature of our honey, we cannot accept returns. However, we offer replacements should the product arrive damaged.
Please get in touch at lubemboco@gmail.com if you have questions.
Taxes and Duties
Please note that any additional duties and taxes incurred at customs for international packages, are not included in our shipping cost and are the responsibility of the customer. Please contact your local customs office to determine fees ahead of time.