Shipping Terms & Policies

Thank you for shopping with Lubembo Corp! We strive to provide a seamless shopping experience, including transparent and reliable shipping services. Please review our shipping terms below to understand how we handle orders and deliveries.

Shipping Destinations

We currently ship to all 50 U.S. states, including Alaska and Hawaii. Along with Canada. At this time, we do not offer international shipping.

 

Processing Time

• Orders are typically processed within 1-3 business days after payment is confirmed.

• Processing times may be longer during holidays, sales, or promotional periods.

• Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Carriers

We partner with trusted carriers such as USPS, UPS, and FedEx to ensure your order arrives safely and on time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.

Shipping Delays

While we make every effort to deliver your order on time, unforeseen circumstances such as weather, carrier delays, or incorrect addresses may cause delays. We appreciate your patience and understanding in such cases.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you have not received it, please contact your local post office or carrier first. If the issue cannot be resolved, contact our customer service team at hi@lubembo.co within 7 days of the delivery date.

If you have any questions about our shipping terms, please contact us at: hi@lubembo.co